At SolaSpot™, we believe in creating outdoor products that lasts — and we proudly stand behind the quality of every product we sell. That's why we offer you more than just peace of mind: we offer a Lifetime Replacement Guarantee.
This guarantee goes beyond our standard 100-Day Risk-Free Guarantee, providing lasting protection against product breakage and manufacturing defects.
What's Covered?
✅ Replacement of any SolaSpot™ product that breaks due to a manufacturing defect ✅ Product failure under normal residential use ✅ Hassle-free claim process — simply send us a photo and your order number
What's Not Covered?
❌ Normal wear and tear or gradual battery degradation over time ❌ Damage caused by misuse, improper installation, neglect, weather events, or accidents ❌ Commercial or industrial use ❌ Cosmetic imperfections that do not affect product functionality ❌ Products that have exceeded their reasonable service life under typical conditions
How It Works
If you experience a qualifying issue, contact our team with your original order number and photos of the issue.
We'll assess the claim and, if approved, send you a replacement light free of charge.
Claims are limited to one replacement per product purchased under this guarantee.
Important Information
Our Lifetime Guarantee covers your SolaSpot™ lights for their reasonable service life, based on normal residential use and care. It does not cover lights that have simply worn out after extensive use, as solar components naturally degrade over time.
SolaSpot™ reserves the right to update or modify the terms of this guarantee at any time.
Questions?
Feel free to contact our friendly team at support@solaspot.com.au if you have any questions — we're here to help you keep your outdoors beautifully lit for years to come! 🌟
